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Frequently asked questions
Booking
How do I book?
Is my booking confirmed straight away?
Quotes
Are quotes free?
Why should I upload photos?
Payments
How do I pay?
Changes & cancellations
Can I change or cancel my appointment?
Access
Do I need to be home?
Cleaning preparation
How should I prepare for a carpet clean?
How long until carpets are dry?
Can you remove every stain?